Camp
8
Full-stack CCaaS
Owns the telephony, routing and workforce — the platform you already run.
CXDecoded
The contact-centre AI stack, decoded.
Independent comparisons from AI receptionist to enterprise overlay — so you can tell whether you need a new platform, a layer on top of the one you already run, or agents that handle the contact end to end.
The stack, split three ways·19 tools tracked across 5 categories
Camp
5
Intelligence overlay
Sits on top of your platform. Adds AI without a rip-and-replace.
where most mid/enterprise value isCamp
6
Autonomous agents
Resolve the contact end-to-end and deflect volume from humans.
Most mid-market and enterprise centres don't need a rip-and-replace. They add an overlay to the platform they already run — live in weeks, not the 6–12 months a full migration takes. The Stack Audit tells you which camp is actually yours.